Victoria Communicaton

Internet allows people to find the latest information world wide. Internet is also a place for trader to promote their products. Products here are also includes music industry. Internet allows people to listen to new songs right from their computer. They can even download the songs via the internet. Many sites provide free music to be downloaded via the internet. People are more interested in getting songs from the internet rather than buying them in the music store.

This phenomenon makes the CD sale is decreasing year by year. Moreover, the music downloaded from the internet is usually does not have the legal permission from the music publishers. It arouses the copyright problem. Therefore, it makes the music industry take loss for their music selling. Downloading music via the internet is still something debatable in Indonesia. Unfortunately, the government hasn’t given the adequate response to this problem, whereas, this can be an intellectual property violence for the song writers, artists and the music publishers.

Although not all websites provides the illegal music download, still it is a violation against someone’s intellectual property and it needs to be taken into action to abolish this crime. One thing that the government should do is to make the right regulation about cyber business in order to protect the intellectual property. And the internet users need to be aware not to violate someone’s intellectual property by downloading music from the legal music providers.

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If you are running an online business, you must notice the important part taken by email communication to maintain a good relationship with your customers or dealing with the prospect of gaining new customers. The language, the way you write and email and everything involved on your email communication process will show your personality and quality, thus, it will also bring direct impact on what people think on our company’s image.

Here are some email etiquette you should consider to get a positive impression from your customers and prospective clients.

First, keep on your mind that anything you send can be forwarded to others, be careful on the words selections you write so if it become public knowledge you will still able to provide them positive image. Be careful with viewing attachments that might contain computer viruses.

You should also respect the copyright on material you reproduce by citing all references, quotes and sources used. You should also remember not to change the words on the emails you are forwarding. Take care with sarcasm or humor that might inadvertently put the wrong message across.

Use the recipient’s name if it possible to show your good manners. You should also use mixed case because upper case letters alone are considered as shouting. There are many other etiquettes you have to consider, but to make it short, just remember to always take care for what you are about to write and also be patient for other people’s email language when they use offensive words.

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