Victoria Communicaton

Communication has always been at the essence of any business activity. A better communication system is a source of competitive advantage: it supports core activities and increases efficiency, which in turn is an opportunity to maximize business and profits for a company. As a business grows, the role and expectations of a communication system also increases. Keeping pace with emerging business communication solutions, and keeping the system scaled with the business, is key to running a business smoothly. Phones have always been a key source of business communications. In today’s market, businesses demand more from their phone systems – be it receiving or making calls, data transfer, chat, or integrating the phone system with other enhanced telephony solutions. A flexible business communication solution is one that keeps pace with the growth of any business, and VoIP is at the forefront of such solutions.

VoIP stands for voice over internet protocol and is the latest generation communication solution available in the market. Voice runs over the internal data backbone within the business, or on SIP trunks between sites, ie over the intranet.  This is also known as IP Telephony.  Whilst many consumers think of low cost or free calls over internet, for the enterprise or business market the requirements for reliability and quality of service (QoS) typically mean that this is not viable. So, what exactly makes VoIP and IP telephony the first choice for a large number of companies? There are many reasons that back this top position of VoIP. The most notable benefits include the cost savings that can be achieved from the phone service, by integrating data and voice channels, and flexible options that streamline the communications. As the systems have become more scalable and manageable, VoIP has also become the first choice of many small and medium businesses. The business companies can save almost half of their monthly billing charges and significantly enhance profits. VoIP phone services provide its customers with multiple features like video conferencing, conference calling, integration with online and internet capable applications and reduced international toll charges to name a few. All these features play a pivotal role in designing a business strategy in terms of phone communications and thus VoIP becomes the true alternative for traditional phone landlines.

As different businesses require different set ups to carry on their business activities, so, there is different VoIP equipment available in the market to cope with this challenge. Your unique business need will define what sort of VoIP equipment will suit you. A little online research will help you approach the most suitable one. The next step is perhaps a demonstration system, or installing a VoIP set up. It is suggested to contact a SIP trunk and VoIP provider for this purpose.

MintTec offers VoIP phone systems for small and medium businesses (SME). We supply, install and maintain, and provide consultancy in optimizing VoIP telephone systems. MintTec is an independent VoIP systems integrator, and works with the leading suppliers to deliver the best Business VoIP solutions.

Please Visit: http://www.minttec.com/voip/

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Of course not everything in this life can be obtained for free. Though many VOIP providers offer free services such as free calls, many of them also offers services for a fee due to reasons such as features and quality of service.
Skype is one of the most popular VOIP providers out there. Though its free calls and ease of chatting is enough for many users, people who wish to call others on their mobile phones would have to pay around per minute up to for monthly subscription to video calls depending on the location of the recipient of the call.
Another known name is AT&T CallVantage. Many businesses purchase their services due to the good quality and many features. However, CallVantage may be a little bit more expensive than others costing around per month.
Lingo on the other hand has an attractive deal of a guarantee that customers may have a refund after 30 days if they are not satisfied with the service. For a monthly fee of around , people are able to call without any limits to 24 countries which include Canada and the USA.
The attractive thing about Packet8 is how it provides its own mobile phone named MobileTalk. It has other good features as well and offers a 30-day period for trial. For around per month, users can call people from 40 different countries unlimited.
There are so many other choices out there that may not offer free calls but a range of quality services. All users will have to do is consider the price and the compatibility of the provider to their needs.
In this age of digitization, the entirety we considering or consent has some or all as for of it digitized, which is in the weight of larger nobility and expertise. Details and representative communication is no departure to this, and thus, is presented to the users in digital brand past VoIP services. Gone are the days, when great aloofness calls tolerant of to expenditure a bomb on those ancestral phone services. Now users can not purely earn universal calls at the consequence of specific calls, but can also be assured of litist forum clearness, whatever be the reserve and conditions.
Furthermore, there are a compute of online VoIP reviews, which can sway you to the best and the most impound worship army provider for providing these services.
Publication over Internet draft is a convergence of Internet technologies, communication protocols and conveyance technologies, which is inured to for liberation of declare and multimedia details one more time the IP network. Also referred to as option at an end plain corps (VoBB), this technology involves heterogeneous processes such as signaling, digitization of the analog utterance signal, encoding, packetization and forwarding as a remainder a piles switched network. Comparable steps are followed on the receiver side in the backward commandment.

Article by John Nash

Communication is very important for any company or organization success. Communication is very critical factor in project management; it is not only about talking with each other but communication is also about transferring knowledge, sharing ideas, solving problems and providing new or updated information. There are many online project management or collaboration software are available in large number of varieties which can provide collaboration feature for effective project management. They provide a great collaboration feature for businesses that helps exchanging the required information inside your teams and with your clients.Collaboration software provides a communication system very well. With the help of this collaboration software you can easily communicate with your clients and your team member from any where and at any time. Collaboration software is becoming a central hub where project manager, team members and clients can easily communicate with each others and share their ideas and provide information regarding the project and also suggest changes they want in the project for the completion and success of the project. Chat is also a great and very easy medium for communicating with each other. With the help of real time chat you can easily tell your team members what you would like to change in the current project report. You can make your communication easy while using the collaboration software as it includes scheduling, reporting and sharing information about the project. Communication is necessary to provide your right information to right people at right time. With the help of collaboration tool you can easily provide your information to the right people so that he/she works accordingly that and provide the desire results. There are many companies who use this software for their project success like IT industry, banking, construction, architecture, sales and marketing, school and colleges and others also. Communication is essential for project management because you need to communicate with your seniors for highlighting issues, risks and expectations, also provide direction to your project team by explaining or highlighting tasks, scheduled tasks, dates and general team briefing. Also communicate with your clients to negotiation for budget, resources and time allocation.

Communication can be done in project management by three ways like electronic communication, electronic conferencing and business collaboration management. Communication is basically a basic and effective tool throughout a project. Project members mostly use emails, comments section, memos and real time chat among themselves for communicating with each other. To facilitate smooth and accurate exchanges of information to your clients and project team members, you must communicate effectively throughout all phases of your project. Effective communication is a key determinant of project success, and all stages of project management require a medium of communication, which should be interactive and facilitate comprehensive distribution of information. Communication also affects the performance of an employee or team members as well as project manager also. Proper communication is providing the medium for the team member, manager and clients to work together and understand the project objectives, tasks and requirements for the completion of project in time.

Article by Costas Kariolis

Up until recently, the issue of security for VoIP hasn’t been one that has received a great deal of attention. However, as the growth of ‘verbal emails’ continues and VoIP becomes increasingly popular particularly amongst business users, it is an issue that has to be addressed.

Using a VoIP provider gives you more of a measure of security than relying on freeware systems available on the Internet. The primary defence mechanism of any computer is the firewall. Providing a barrier between your computer or network and security threats such as hackers and viruses, a firewall offers a degree of protection that filters data going in and out of your network. As VoIP works by breaking voice messages into digital data, a standard firewall installed in your PC may not be enough to offer you full protection. VoIP providers have much more stringent firewalls installed on their main servers, which protects the entire network and all machines linked into that network. This is one of the primary reasons why, if you’re serious about using VoIP on a regular basis, it’s best to sign up with a bona fide VoIP provider such as Vonage.

Passwords are an essential part of Internet life, and VoIP should be considered as no different to any other secure operation you carry out on your computer. Authentication is the best way to ensure that those using the system are authorised to do so and that you don’t have any unauthorised access to your system. Unfortunately, very few VoIP providers actually have this facility, so it’s best to hunt around for providers that do offer you this additional layer of protection.

You should also enquire if your VoIP provider offers an encryption service. If a data packet (the broken down information that flies across the ether) is intercepted by a third party, it is of no use whatsoever to them if they can’t read it. An encryption facility secures the data by changing it into an unintelligible form which is translated or decrypted at the receiving end, making sure that your VoIP call is as secure as possible. Again, your VoIP provider should be able to tell you if they offer an encryption service to paying customers.

Without a rethink and some serious security protocol implementations, VoIP will find it difficult to make inroads into the lucrative commercial market. It is this aspect that VoIP providers are now focusing their efforts on, rather than the clarity of calls, for example. VoIP security needs to be addressed as part of the overall context of Internet security. At present, private branch exchanges (PBX) are replaced by server-based IP PBXs running on the ubiquitous Microsoft Windows operating system. This system has shown itself to be vulnerable to attack from hackers and an attack on a VoIP server could result in the loss of potentially sensitive data. Therefore, it is important that equipment is properly protected, and the best way for the individual user to have this assurance is to use a legitimate VoIP provider.

VoIP gateways are potentially one of the weakest links in the chain. When VoIP is used on an external network, gateway technology converts the data package from the IP network into voice before sending them over a public telephone network. The concern is that at this point, VoIP can be hacked by unscrupulous users to gain access to free calls. The trick to prevent this lies, once again, through password protection and making sure that the gateway is configured in such a way as to ensure that only people with the correct access codes are permitted to make and receive VoIP calls.

All of these weaknesses within the system are best addressed by using a dedicated VoIP provider who has the appropriate firewalls, authorisation and encryption facilities to make sure your data is as well protected as possible. There will always be a number of determined hackers who may attempt to access VoIP calls, but minimising the possibility by placing your trust in an experienced and professional provider is the best way to thwart all but the most determined of attacks.

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Being blunt doesn’t mean we have to communicate our views to others in a rude manner. Perhaps misconceptions derive from the reciever’s perception of the content being communicated or maybe misconceptions come from the reciever’s guilt or denial of the truth in the context. “The truth hurts,” so cliche goes. Whatever the case, “blunt” has earned itself a bad reputation.

So let’s clear the air. “Blunt or bluntness” can be best defined as straight-forth and truthful communication from one person to another and does NOT have to involve someone being the bad guy. So how does someone communicate bluntly without offending the other person? We have to be conscious and in control of our choices of context, tone of voice, and body language. The following steps offer some insightful ways on how to communicate bluntly without offending someone.

KNOW YOUR FACTS
It’s important to know all the facts before speaking. When approaching someone in a direct or blunt manner, let the facts speak the truth of the matter.

USE BUFFERS
Open communication with positive words before laying out the facts. Positive statements can help ease the directness of the facts as most of us know sometimes the truth hurts. A little cushioning can help soften the landing.

Use a statement such as: “I know you’ve worked really hard and I appreciate your effort but I would really like the see more …. “blunt statement” …. the next time you do try it.”

BE DIRECT NOT CONFRONTATIONAL
The rule here is say what you mean and mean what you say. If it isn’t your intention to be confrontational, DON’T! Use buffers, show the other person your good side. Just communicate the fact

WATCH YOUR TUNE
Use a monotone intonation or unvarying pitch and at a moderate speed rate when communicating your point. Speaking too loudly, too swiftly, too intensely or too softly can send the wrong message

BODY LANGUAGE SIGNALS
Too much direct eye contact or standing with your arms crossed signals to the other person that you’re angry. Looking down at your feet or fidgeting will send a signal of uncertainty to what you’re communicating. Another point is don’t speak with your hands or arms flaring about as it signals you’re irritated or confrontational.

How you compose your body can set the stage for understanding between persons or a totally start off as a miscontrued meeting between parties. It’s best to stand or sit upright, hands cusped. Head nodding is acceptable too.

SENSIBLE TIPS 1.  Effective communication between persons without overstepping personal boundaries requires putting yourself in the other person’s shoes. 2.  Think things through before speaking. 3.  If the communication doesn’t go well at first, take a breather and rethink things before trying again. 4.  Seek professional counseling or mediation if necessary.

Girl Gamers: How to Get Respect on Ventrilo (and in other Situations)

“Girls don’t play WoW (or other online games.)” Ladies, we’ve heard this over-used saying enough to make some of us pretty agitated. And the funny thing is, we don’t just play the games – we often play them better than our male counterparts. Whether it’s meant as a joke or an insult, it gets old.

There’s not much we can do about being the minority in the gaming world. One thing we can do, however, is make sure that the guys know who’s boss, and make sure they listen to us. Whether you’re fourteen or forty, *certain* (not all) male players will go crazy if they find out they’re chatting with a real-life female.

As an avid World of Warcraft player myself, I know what it’s like to interact over Ventrilo (or another VoIP) where you’re talking to what you can guess is a 40-year-old virgin. I understand what you’re going through when you’re in a raid and a guy won’t stop hitting on your female voice long enough to actually kick some ass, or when some douche is saying in-game insults about your lady parts. Trust me: I know what it’s like. In this guide, I’ll explain how to get them to stop it (or encourage it, if that’s what you’d like.)

These tips are told mainly from a raid leader’s point of view (the girl who’s got to tell everyone what to do), but they can apply to any female player. I’ve come up with a comprehensive guide on what to do (and what not to do) in in-game social settings. Below is a list of scenarios that are likely to happen, and after that I’ve offered a few general tips for Vent, and then some general tips for other situations that can apply to any lady gamer.

The Scenario:There is light, flirty banter going on – either over Vent or in-game.

You like it:

If you like it, just continue flirting(?) or chatting lightly. Be sure to watch out in case it evolves into something more serious, or if it happens on a regular basis. You need to stop and think before you get involved in a serious online relationship.

You want to stop it:

So you want to stop it, for whatever reason – maybe it offends you, you are not into online guys, or you are taken. You should tell the guy to stop it (and try to keep the laughter out of your voice.) Keep telling him this repeatedly until he stops. Make it clear that you don’t like it or appreciate it. If it persists, kick him from the group (if you’re in charge), or tell the raid or guild leader what’s going on and that it’s distracting you from doing your job in the group. Hopefully they will put an end to it. I would not recommend leaving the raid group or quitting the guild over some light, flirty banter. We are girl gamers – we need to have skin that is a little thick.

The Scenario: A guy [acts] like he is crazy for you (either on Vent or in-game.)

You like it:

This is where it gets tricky. Depending on your limits (check out the General Tips section), you have to decide how far you want to go with someone you meet online. Depending on how long you’ve known him, or how well you feel you know him, it’s totally your call what to do. Just keep in mind that people can put up a fake image of themselves online, and you’d be none the wiser.

You want to stop it:

If its idol admiration, it might be a good thing to have friends in high places. If you really want to stop it, tell him that you’re not into online guys, you have a real-life boyfriend, or something of that sort. Hopefully he’ll get the message.

The Scenario: Someone (usually a guy) is saying extremely inappropriate things to you. These could include, but are not limited to: calling you mean names, teasing you, insulting your lady parts.

You like it:

If you like it, you don’t need my advice.

You want to stop it:

Don’t give him a second chance if he’s gone this far. You won’t seem like a mean/bad person if you kick him from the group or yell at him if he says things like that. Just keep in mind that some games offer features for reporting users for inappropriate content using the in-game chat. If you’re talking over VoIP, I would recommend giving him a piece of his own medicine, and then banning him and removing him from the group/guild.

General Tips for Ventrilo (or other VoIP)

Know what you sound like.I, for one, tend to get very excitable (shocker!). I know that I sound like I’m 20 (which is around my age), and I know my voice gets high pitched when I get excited. I know that my laugh is very laughable itself, and gets everyone else laughing. This is good for community-building time, but for serious raids it can get distracting. I have actually spent hours listening to myself, perfecting my laugh so it isn’t THAT funny.
Try to sound authoritative. This may be going to the extreme, but if you continually get people making fun of you and the other tips in this guide aren’t working, I would encourage you to get a voice changer that can muffle or change your voice. A lot of the time, guys will listen to other guys more than women, and not try to flirt with them.
Be serious in a raid or other high-pressure environment.Ok, so you want to flirt with that hot guy on the other end. That’s all good. Just don’t do it in the middle of a raid. The raid leader will get mad, and you will be distracting others when you should be focusing on killing the boss.
If you’re the leader, be the owner.I am a guild leader of a guild in World of Warcraft. My guild is a raiding guild, so we kind of need Ventrilo. Being the guild master, it is my responsibility (and I gladly accept it) to pay for and maintain a functioning Ventrilo server. If you are the guild leader, it is highly to your advantage to manage the Ventrilo server. To go on this topic, it’s especially useful for being able to kick and ban losers who try to insult you.

General Tips for Other Situations

Present a unified image. This might sound lame, but you have to be the same person from instance to instance. This is especially true in a game like World of Warcraft, where you are on a server, or in a guild, and you tend to run with the same people repeatedly. You can’t be a grandmother one day and a sixteen-year-old girl the next. Don’t get me wrong – you don’t have to share your age – but you should have somewhat of a single story (even if it’s made up.) People won’t think it’s cool if you never act like yourself. Another hint – make sure this “image” matches with what you actually sound like (and look like if you give out pictures to online friends.) Obviously some people don’t sound their age, or sound the way they look, and vice versa, but overall, try to match up.
Know your limits. Make a list of your set-in-stone limits on a sticky note and tape them to your computer (that’s what I do). These vary from girl to girl. Are you okay with light flirting? How about sexual innuendo? Are you okay if he describes in detail what he would like to do to you? How comfortable are you about giving out your personal info (name, phone number, pictures, address, etc.)?

*** What I would recommend about your limits ***

Personally, I am not in a position to go around meeting online people in real-life (and I don’t plan to be for the next ten years.) Because of this, I am fairly mindful of my personal safety, and I don’t give out my cell phone number to anyone I meet online. However, I play WoW, and WoW has a feature called Real ID, which allows certain friends (of your choosing) to see your real name. It enables those friends to tell that you are online, regardless of what character you are on. Because I realize how strategic this can be in a guild environment, I do add online friends as Real ID friends. (The company that makes World of Warcraft, Blizzard Entertainment, recommends that you only friend real-life friends as Real ID friends.) Since I am currently the leader of my guild and I need some way of contacting my officers, I do give out my instant messenger handles to specific people inside the game who I know I will need to contact outside the game in case of an emergency. I have also given out my Facebook to certain people in WoW for vanity reasons (i.e. to tell me I’m pretty.) I would tell you to give out your Facebook at your own risk, and to friend people you meet online at your own risk.

Be nice, but not too nice. You don’t want to be known as “That Bossy B****”, but you also don’t want everyone to think you’re a pushover. A general rule: if a guy’s saying something he wouldn’t say in front of his mother, tell him to stop it.
If it continues, get rid of him. If you’re in charge, kick him from the group (or the guild). If you’re not, tell the person who is in charge what the person is doing. If neither of these is possible, or if the person in charge is the one who is offending you, I would recommend leaving. If you can’t leave (for whatever reason), or don’t want to, simply don’t run with them again. I would not recommend “getting rid” of someone because of some light banter.
Don’t take it continuously. Trust me, ladies – there are plenty of other guilds/groups out there that don’t put up with this stuff. Most people don’t.
Don’t blame the group for one person’s wrongdoing. Occasionally, even the most badass guilds

Here are the first few listed tips that are paramount to becoming an expert CommunicationTrainer that are also a synopsis of articles to come, not in any particular order, on my site here at Bukisa, online at other postings and at any one of my upcoming seminars.

1.  Presentation Skills

2.  Written communication skills

3.  Active listening skills

4.  Facilitation skills

5.  Interpersonal communication skills

6   Data-gathering skills

7.  Data-analysis skills

8.  Political skills

9.  Understanding of the adult learner

A degree in Communication Arts and or a host of courses, classes and or seminars to include at the least the following:

Principles and Theories of Communication

Special Topics in Communication (women, gender…)

Interpersonal and Organizational Communication

History and Development of Communication

Communication and the Future

Communication Theorists

Communications Today

Media and Culture

Public Speaking (including debate)

Public Relations

Psychology

Sociology

Religion

and seeking the best in the industry or top organizations to be mentored by or do internships under.

Although not necessary, beneficial to the art of communication training is the following trades of concentration to learn and or be familiar with:

film making (documentary and learning how to use video equipment, graphic arts, desktop publishing, web design (effective creation of), creative writing, voice, relaxation techniques

By investigating these subjects, practicing each consistently and staying closely in-tuned to this my communication training site, you can welcome yourself to knowledge and practice of Communication Training and the art of communication daily.

Vishing scams are similar to phishing scams in that criminals use these scams to attempt to steal personal and bank account information from unsuspecting individuals.

A vishing scam uses VoIP (Voice over Internet Protocol), a technology that allows phone calls to be made and received over the internet. A scammer doing vishing will either send out e-mails that mimic your bank or credit card company’s website and e-mails or set up an automated calling system that will call your home and sound like it is coming from your bank or credit card company.

With e-mail vishing, the scammer includes a telephone number to call back. The e-mail usually says something about needing to confirm your account, updating information, or concerns about activity on your account. If a person calls the number, they reach an automated menu that sounds identical to their bank or credit card company’s phone system. Through various prompts, the person will be asked to enter in personal and account information. In some cases a live person posing as a bank or credit card employee will answer the call.

With phone vishing, the scammer simply generates automated messages that sound legitimate. People will receive these calls that include a call back number. When they call the provided number back, they hear a similar setup as the numbers given in vishing e-mails.

Financial institutions and any sites that require account information will never ask you to call them or e-mail them your personal information or account numbers. Vishing is becoming popular because it is easy to mask or hide VoIP numbers making them hard to trace. Complicating matters, many scammers will hack a person’s VoIP service and use that number for their vishing scams.

If you receive an e-mail or phone message from your bank, credit card company, or another company that you have accounts with, never call the number provided and never reply with any account information. Always call the institution (with a number that you know is legitimate) in question as soon as possible to verify if the e-mail or phone call is real. If it is not, you can report it to the bank who will then work with authorities to determine the source of the scam.

You can easily avoid phishing and vishing scams by remembering that banks and credit card companies will never ask you to call a number or reply to an e-mail with account information. They also won’t call you and ask for this information. If a link in an e-mail looks different or suspicious, never use that link to log in to your accounts as the link is likely a fake. Keep safe and avoid vishing scams by keeping this information in mind.